Terms and Conditions

These General Terms and Conditions (hereinafter: “T&C”) regulate the legal relationship between WinCraft (hereinafter: “Provider”), the operator of the win-craftcasino.net website (hereinafter: “Website” or “Service”), and the user (hereinafter: “Player”). By using the Website, the Player accepts all provisions of the T&C.

1. Introduction

These Terms and Conditions (“T&C”) apply to the use of the win-craftcasino.net online platform operated by Casiworx N.V. under the jurisdiction of Curaçao (registration number: 163922). By accessing or registering on WinCraftCasino.net, visitors and users agree to the terms, rules, and policies outlined in this document.

WinCraftCasino is committed to providing a reliable, transparent, and responsible environment for users who enjoy online gambling. The platform complies with all applicable legal regulations, including GDPR and the rules of Curaçao eGaming.

2. Use of the Website

The website may only be used by individuals who are at least 18 years old and in a jurisdiction where online gambling is legal. All content, games, and services are for personal use only. Any commercial use or use on behalf of a third party is strictly prohibited.

WinCraftCasino reserves the right to deny access to any user without explanation, particularly in cases of legal violations, fraud, abuse, or suspected misconduct.

3. Registration and Account Management

To use all features of the website, registration is required. Users must provide accurate and truthful information during registration, including:

  • Full name
  • Date of birth
  • Email address
  • Country of residence
  • Chosen password

After registering, the player creates a personal account accessible only to them. Creating multiple accounts per person is prohibited. The user is solely responsible for the security of their password. Shared account use or multiple accounts will result in automatic exclusion.

Account information, statistics and settings can be accessed via the “My Account” section.

4. Bonus Terms

WinCraftCasino offers bonuses, free spins, cashback, and other promotions to enhance the gaming experience. Users must accept the terms of each bonus to participate.

Main bonus types include:

  • Welcome bonus package: linked to three deposits (200%, 175%, 125%)
  • Free spins: available via promotions or VIP levels
  • Reload bonuses: offered weekly
  • Cashback: partial refund of losses
  • General bonus terms:
  • Wagering requirements: x40–x55
  • Maximum bet with an active bonus: 5 EUR
  • Maximum winnings: 10x the deposit or the amount specified in the promotion
  • Expiration: 10 days for bonuses, 24 hours for free spins

Only one bonus may be active at a time. Violating the rules (e.g., bonus hunting, irregular gameplay) will result in the forfeiture of the bonus and related winnings.

5. Game Conditions

Games on the platform are provided by officially licensed providers. All games use a Random Number Generator (RNG) and are regularly audited.

Prohibited actions include:

  • Use of external software (bots, scripts)
  • Exploiting game bugs
  • Delaying spins before bonus activation (e.g., bonus hunting)
  • Playing on behalf of third parties
  • Manipulating games in any way

By launching a game, the player accepts its specific rules, payout structure, and limits.

6. Payment and Withdrawal Rules

Accepted payment methods include:

  • Bank cards (Visa, Mastercard)
  • Cryptocurrencies (Bitcoin, Ethereum, Litecoin, USDT)
  • Interac (for Canadian players)
  • Basic financial limits:
  • Minimum deposit: 5 EUR
  • Minimum withdrawal: 20 EUR
  • Maximum daily withdrawal: 10,000 EUR
  • Crypto withdrawal: as fast as 5 minutes
  • Card withdrawal: up to 24 hours

Withdrawals can only be processed if the account is verified. The operator reserves the right to request additional documents.

7. Sanctions and Restrictions

WinCraftCasino reserves the right to impose sanctions in the following cases:

  • Providing false information during registration
  • Maintaining multiple accounts
  • Bonus abuse
  • Fraud or attempted fraud
  • Inappropriate behavior toward customer support
  • Possible sanctions include:
  • Temporary account suspension
  • Permanent account closure
  • Invalidation of winnings
  • Exclusion from promotions

All sanctions are applied on a case-by-case basis.

8. Data Protection

Personal data is managed in accordance with GDPR. Only data necessary for service provision is collected. All data is transmitted over encrypted channels and accessed only by authorized staff. The full Privacy Policy is available on a separate page.

9. Limitation of Liability

The operator is not liable for:

  • Internet outages or service disruptions
  • Data loss caused by third parties
  • User error or improper use
  • Game malfunctions not caused by manipulation

The platform is provided “as is” without any guarantees.

10. Legal Compliance

win-craftcasino.net is owned by Casiworx N.V. and regulated by the Curaçao eGaming authority. The site operates under the laws of Curaçao. It is the responsibility of international users to verify whether online gambling is legal in their country.

11. General Provisions

  • WinCraftCasino reserves the right to modify these Terms and Conditions at any time.
  • Changes take effect upon publication on the website.
  • Users are encouraged to review this document regularly.
  • Use of any site functionality implies acceptance of the most recent version.

12. Contact

For support inquiries, complaints or questions regarding the rules, users may contact:

Email: [email protected]
Live chat: available 24/7 in Hungarian